Privacy Policy

1. Introduction

BrewScan Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data intelligence platform and related services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Company name and job title
• Account credentials and authentication information
• Payment and billing information
• Communications with our support team

Operational Data

Through our platform, we may collect operational data from your brewing systems, including:

• Production metrics and performance data
• Equipment sensor readings and telemetry
• Quality control measurements
• Inventory and supply chain information
• System logs and usage analytics

Technical Information

We automatically collect certain technical information, including:

• IP addresses and device identifiers
• Browser type and operating system
• Usage patterns and feature interactions
• Performance metrics and error logs

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and maintaining our platform services
• Processing analytics and generating insights
• Improving our products and developing new features
• Providing customer support and technical assistance
• Communicating with you about your account and our services
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• With trusted service providers who assist in our operations
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with a business transaction or merger

5. Data Security

We implement comprehensive security measures to protect your information:

• Encryption of data in transit and at rest
• Multi-factor authentication and access controls
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• Employee security training and background checks
• Incident response and breach notification procedures

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Personal information is typically retained for the duration of your account plus a reasonable period thereafter. Operational data may be retained longer for analytical and historical purposes, subject to your data retention preferences.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to processing
• Data portability
• Withdraw consent where applicable

To exercise these rights, please contact us at privacy@brewscan.io.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including standard contractual clauses and adequacy decisions.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: